You are wise to recognize the shift from discretionary effort to quiet quitting. Thank you for sharing your insights. This is a great topic to explore.
Awesome post with so many practical applications. I love this line especially:
“Positive reinforcement, authentic appreciation, and trust-based leadership are key to unlocking that extra mile. Recognition must be timely and genuine—delivered in a way that resonates with the employee.”
Thank you Melissa, I thought after reading your article, this might be of interest to you. In practice, it is amazing how treating your employees like they’re volunteers, brings the best out of them. Mostly you just have set the expectations with your team, and get out of the way so they can get the job done. Glad you enjoyed the piece.
You are wise to recognize the shift from discretionary effort to quiet quitting. Thank you for sharing your insights. This is a great topic to explore.
100% agree with everything you said. I worked in the railways for 16 years in HR & Learning & Development, so I imagine we faced many similar issues.
If employees are listened to, respected, trained and given the tools to do the job, they give discretionary effort. If not, they won't.
Thanks Wendy. We would have seen a lot of similar issues, and its amazing how the basic requirements get you success in the end.
Awesome post with so many practical applications. I love this line especially:
“Positive reinforcement, authentic appreciation, and trust-based leadership are key to unlocking that extra mile. Recognition must be timely and genuine—delivered in a way that resonates with the employee.”
Thank you Melissa, I thought after reading your article, this might be of interest to you. In practice, it is amazing how treating your employees like they’re volunteers, brings the best out of them. Mostly you just have set the expectations with your team, and get out of the way so they can get the job done. Glad you enjoyed the piece.